Privacy Policy
Bamboo VPN ("we," "our," or "us") is committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy explains how we handle information when you use our mobile applications and VPN services.
1. Who We Are
Bamboo VPN is operated by:
Pixelied LLC440 North Barranca Ave 8595Covina, CA 91723, USAPhone: +1 (573) 207-3684
2. Information We Do Not Collect
We believe in strict privacy. When you use Bamboo VPN, we do not:
Log your browsing activity
Log your connection timestamps
Log your IP addresses or DNS queries
Log the content or data transmitted through the VPN
Simply put, we do not track what you do online.
3. Information We May Collect
To operate and improve our service, we may collect limited data:
Account Information (if you create an account): email address, subscription status.
Payment Information: Payments are processed securely via App Store / Google Play. We do not store your credit card details.
Diagnostic Data (optional): If you opt-in, we may collect anonymous crash reports or connection failure logs to improve performance.
4. How We Use Information
We only use the limited information we collect to:
Provide and maintain the VPN service
Process payments and subscriptions
Communicate important updates (e.g., policy changes, service notices)
Improve app performance and reliability
5. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share limited information only in these cases:
With trusted third-party service providers (e.g., payment processors, analytics, customer support) under strict confidentiality agreements
6. Data Security
We use strong encryption and security practices to protect your information. Even if our systems were compromised, no browsing or VPN activity logs would exist.
7. Your Rights
Depending on your location, you may have rights to:
Access the information we hold about you
Request corrections or deletion
Opt out of optional data collection (e.g., crash reports)
You can exercise these rights by contacting us at support@bamboovpn.com
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy from time to time. If we make material changes, we will notify you within the app or by other means.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: support@bamboovpn.com
Business: Pixelied LLC, 440 North Barranca Ave 8595, Covina, CA 91723, USA
Last update:
Oct 3, 2025