Terms and Conditions

1. Who We Are

Bamboo VPN is operated by:

Pixelied LLC440 North Barranca Ave 8595Covina, CA 91723, USAPhone: +1 (573) 207-3684

2. Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction) to use our Services. By using Bamboo VPN, you confirm that you meet these requirements.

3. License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to download and use Bamboo VPN for personal, non-commercial purposes in accordance with these Terms.

You may not:

• Reverse-engineer, copy, or modify our software

• Resell, sublicense, or distribute our Services

• Use the Services for unlawful or prohibited purposes

4. Prohibited Activities

You agree not to use Bamboo VPN to:

• Engage in illegal activities (fraud, hacking, spamming, copyright infringement, etc.)

• Harass, abuse, or harm others

• Distribute malware or harmful content

We reserve the right to suspend or terminate your account if we suspect misuse.

5. Accounts and Subscriptions

• Some features may require creating an account (e.g., premium subscriptions).

• You are responsible for maintaining the confidentiality of your account and login details.

• Subscriptions are managed via App Store (iOS) or Google Play (Android). Billing, renewals, and cancellations are handled directly by these platforms.

6. Payments and Refunds

• Payments are processed securely through Apple App Store and Google Play billing.

• We do not store credit card or payment details.

• Refund requests must be made through the platform where you purchased the subscription (Apple or Google). Their policies apply.

7. Service Availability

We strive to keep Bamboo VPN available at all times, but we do not guarantee uninterrupted access. Service may be affected by factors outside our control (e.g., network issues, server downtime).

We may modify, suspend, or discontinue parts of the Services without prior notice.

8. No-Log Policy

Bamboo VPN follows a strict no-log policy. We do not collect or store browsing activity, IP addresses, or VPN traffic data. For more details, see our Privacy Policy.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available."

We make no guarantees about:

• Speed, reliability, or availability of connections

• Compatibility with specific devices or websites

• Meeting your expectations or intended use

10. Limitation of Liability

To the maximum extent permitted by law: Bamboo VPN and Pixelied LLC shall not be liable for any damages (direct, indirect, incidental, or consequential) resulting from your use of the Services.

11. Indemnification

You agree to defend, indemnify, and hold harmless Bamboo VPN and Pixelied LLC from any claims, damages, or losses arising from your misuse of the Services or violation of these Terms.

12. Changes to Terms

We may update these Terms at any time. If we make material changes, we will notify you within the app or by other reasonable means. Continued use of the Services after changes means you accept the revised Terms.

13. Governing Law

These Terms are governed by and construed under the laws of California, USA, regardless of conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@bamboovpn.com

Business: Pixelied LLC, 440 North Barranca Ave 8595, Covina, CA 91723, USA